Our staff is here to make sure everything runs smoothly with your initial visit and subsequent care. We are here to address any questions or concerns you may have about any of the procedures we offer and our expert staff is always there to walk you through the process.
Delilah Pomarejos – Practice Manager
Adriana Velazquez, Back Office
Maria Oglimen – Patient Care Coordinator
Kristi Zamora – Accounting
Kristi joined East Bay Hand and Plastic Surgery with over 19 years of experience in the medical field. She started her career as a Certified Nursing Assistant and Home Health Aid before changing careers to handle medical coding and billing responsibilities at the practice. Kristi has extensive experience in Plastic Surgery billing in addition to a wide range of other medical specialties, including Dermatology, Ob/Gyn, Internal Medicine, Vascular Surgery and General Surgery. She returned to school in 2010 to become a Certified Professional Coder and is accorded by the American Academy of Professional Coders.
Kristi handles all billing activities for Dr. Prasad Kilaru and believes no patients should be burdened with insurance issues while tending to their own health care needs. She strives to eliminate financial worries for all of our patients. Kristi can also help is providing estimates for possible out of pocket expenses associated with covered procedures.